We will accept returned goods for a refund under the following conditions: Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the UK. Please request a copy from us if this has been misplaced. If you are only returning part of your order, we will need to send you a new DHL return label.ĭrop off the parcel at your nearest DHL Service Point, and hand the shipper the Antique Declaration that was attached to the outside of the original DHL envelope. Attach the DHL return label supplied with your order to the outside of the parcel. Return the item/s to us within the original packaging (including padded envelope). Import tax/duty may also be applied by UK customs if the item/s are not shipped correctly. We strongly recommend that you return the item/s via DHL Express Worldwide as we are not responsible for items that do not reach us. You must pay for the return postage and any taxes and duties applied.Ĭontact us within 30 days of receipt of the item to let us know of your intention to return the item/s. We are unable to ship to the following places:īangladesh (BD), Burma (MM), Central African Republic (CF), Comoros (KM), Cuba (CU), Equatorial Guinea (GQ), Falkland Islands (FK), Guinea Bissau (GW), India- IN), Iran (IR), Korea, North (North Korea) (NP), Pakistan (PK), Russia (RU), Sierra Leone (SL), Somalia (SO), Sri Lanka (LK), Sudan (SD), Tajikistan (TJ), Turkmenistan, Republic Of (TM), Ukraine (UK) Items will be sent out within 24 hours of receipt of payment.All orders require a signature upon receipt.Once dispatched, your full end-to-end tracking details will be provided via email.
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